Our Origin Story
The Challenge: Existing Tools Weren’t Enough
21Packets served clients with some of the most demanding networking requirements in the world—where performance, availability, and security weren't optional. But every SD-WAN and observability tool on the market failed to meet the bar. They either lacked the granularity, context, or real-time insight necessary to maintain high-stakes infrastructure at scale.After more than a decade evaluating every solution available, it became clear: the right tool didn’t exist.
So we built it.
Determined to solve the problem once and for all, 21Packets assembled a world-class team of experts in big data, real-time processing, and global networking. Together, they set out to design a new kind of platform—one that could understand not just what is happening, but why, where, and what’s at stake.
The Solution: WanAware Is Born
WanAware is the result of that effort: an intelligent observability platform that sees, understands, and contextualizes every internet-facing asset across your infrastructure—instantly and continuously.
Comprehensive Asset Intelligence
Instantly discover and classify every connected asset, understand its role, and assess its criticality in real time.
Global IP Visibility
Monitor and fingerprint every transaction across every open port on the global internet—no blind spots, no guesswork.
Predictive Performance & Risk Insights
Use historical and predictive intelligence to flag performance, availability, and security issues before they become incidents.
A Living IP Map of the Internet
Track the history, ownership, risk, and context of every IP address—updated continuously and enriched with metadata.
Why Legacy Tools Fall Short
Your infrastructure isn’t flat — it’s connected. WanAware captures those connections in real time, so you can:
Limited Visibility
Legacy observability tools stop at your firewall. WanAware sees across the open internet, from origin to edge.
Lack of Context
Without understanding how each asset fits into your environment, alerts become noise. WanAware makes them actionable.
Inefficient Remediation
Traditional approaches are slow, manual, and reactive. WanAware enables proactive resolution, automation, and innovation.
The Result: Observability That Actually Works
WanAware was born out of necessity—but it’s evolved into a platform that delivers what today’s infrastructure truly demands:
Full visibility. Real-time insight. Intelligent action.
Whether you're responsible for a single site or a global network, WanAware empowers you to move faster, stay ahead of issues, and secure what matters most.
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