Resource Center

How Hospitals Track Recalled Devices and Why It Still Takes Weeks

Hospitals use inventory systems and recall notices to track affected devices, but locating them is often slow and manual. Learn why and how real-time asset inventory changes response time.

Healthcare M&A Asset Discovery: Closing Day-1 Risk in Consolidations and Separations

Healthcare M&A cybersecurity risk peaks when networks are joined. See how agentless discovery closes PHI, alarm, and identity blind spots on Day 0.

Beyond the Spreadsheet: A Better Way to Coordinate Medical Device Refresh

Medical device lifecycle management only works when Clinical Engineering, IT, and Finance share one live record. See how WanAware AIM makes that real.

Your Dashboards Are Green, But Users Can’t Use Your Service

If your dashboards are green, users complaining is the real signal

Why Manual Data is the Weakest Link in Your Wildfire Mitigation Plan

How utilities keep GIS and asset records aligned with the field

Why IT Asset Visibility is Your Company's Strategic Edge

Running a business without clear visibility into IT assets isn’t just risky, it’s costly.

Why Does Your CMDB Tool Never Fail to Fail You?

The tools and technology driving enterprise business are constantly evolving.

When the Network Fails: How 2025 Telecom Outages Broke “Healthy” Applications

The major telecom outages of 2025 revealed a blind spot many reliability teams still have: applications can fail even when internal systems look healthy.

When a Critical Vulnerability Hits Your Grid: OT Asset Inventory for Faster Response

When a critical vulnerability hits your grid, your phone lights up almost immediately.

Your Attack Surface Is Your Reliability Problem

Security and SRE work from different inventories — and lose hours proving basics under pressure. Here's what a shared current inventory changes.

You Can't Modernize What You Can't See

80% of large U.S. outages since 2000 were weather-related. DERs and aging infrastructure are widening blind spots utilities can no longer afford.

WanAware: Solutions Brief

Intelligent Observability for Actionable Insights.

WanAware Relationship Graph + Relationship Discovery Engine (RDE)

A technical deep dive into how WanAware's RDE builds, updates, and traverses dependency structure for cause isolation and blast radius reasoning.

WanAware Cyber Response & Resilience Study

80% of organizations believe they contain breaches in hours. IBM says 60 days. WanAware's 2025 study reveals the confidence gap — and what's driving it.

The Never-Stop Factory: Keeping Automotive Production Moving in a Software-Powered Plant

The line slows. Dashboards stay green. Automotive downtime now costs ~$38K per minute — and most of it is spent on diagnosis, not repair. Here's how to fix that.

The Healthcare IT Visibility Gap

600 healthcare IT pros surveyed. 72% claim AI readiness. Only 26% have the observability to back it up. See what's driving the gap.

The Asset Lifecycle You're Missing

Your CMDB tells you what was bought. Not what's running, what's changed, or what it's connected to. Here's why relationships define your real asset lifecycle.

The 2025 Telecom Observability Benchmark Report

180 telecom leaders surveyed. $300B invested since 2018 — yet 62% can't see half their own infrastructure. The observability gap that's killing telecom ROI.

Staying Ahead While Enabling Innovation: Intelligent Observability for Modern Telecom Providers

Telecom providers face 3 critical blind spots. See how intelligent observability stops alert overload, blast radius damage, and infrastructure chaos.

Modern Asset Inventory: Your Smarter Starting Point for Performance, Uptime, and Security

Fewer than 40% of IT leaders trust their current inventory. See why static asset tools are failing modern infrastructure — and what to do about it.

If It Moves, We See It: Go Beyond Static Discovery

Legacy tools scan 100 ports. WanAware scans 1,000+. See how continuous, context-rich asset discovery closes the gaps static inventories can't.

ITAM Gaps Are Putting the Distributed Enterprise at Risk

53% of enterprises increased ITAM spend — yet only 15.2% can track over 75% of their assets. WanAware's survey reveals why investment isn't closing the gap.

From Inventory to Impact: Know What's Connected and What It Affects

Your asset list can't answer the 3 most expensive questions in IT. See how a live Relationship Graph turns incident guesswork into fast, confident decisions.

From Blind Spots to Resilience: Intelligent Observability for Modern Financial Services

CrowdStrike cost banking $1.15B. Equifax exposed 147M records. See how real-time dependency mapping stops financial blind spots before they cascade.

From Blind Spots to Resilience: How Real-Time Asset and Relationship Mapping Protects the Modern Energy System

Energy blind spots triggered Colonial Pipeline and the 2003 Northeast Blackout. See how real-time asset and relationship mapping prevents the next one.

Diagnosing Partial Outages Across Connected Systems

Partial outages are the hardest to diagnose — everything looks healthy, but the action fails. Learn a structured approach to find the first break fast.

Connected Assets

IT, IoT, OT, applications, services, telecom circuits — and anything else with an IP or URL. Here's how WanAware defines and maps connected assets.

Closing the Visibility Gap in Modern Healthcare IT

100M+ individuals breached in 2023. Healthcare's avg breach costs $10.93M — the highest of any industry. See how real-time asset visibility closes the gap.

Closing the ITAM Confidence Gap: 2025 Survey Insights for IT Leaders

WanAware surveyed 600 IT and ops pros to reveal a sharp ITAM confidence gap: 95% of IT managers trust their data — only 24% of analysts do.

Close the Gaps: Modern IP Control for a Dynamic, Distributed World

One overlooked IP brought down Capital One. A routine routing change grounded Azure for 90 minutes. See how live IP control closes the gaps before they cost you.

2025 ITAM Trends Report: Visibility, Confidence, and the Opportunity Ahead

600 IT and ops pros surveyed. 80% of IT Managers trust ITAM ROI. Only 24% of Analysts agree. See where the confidence gap lives — and how to close it.

WanAware: Solutions Brief

Learn how intelligent observability delivers actionable insights everywhere.

WanAware Asset Inventory Management

Take control of your hybrid environment with complete asset visibility and discovery.

The Asset Lifecycle You’re Missing

See why relationships—not static inventories—define your environment.

Staying Ahead While Enabling Innovation

Discover intelligent observability built for modern telecom providers.

Modern Asset Inventory: Your Smarter Starting Point for Performance, Uptime, and Security

Learn why static spreadsheets can’t keep up with modern infrastructure.

If It Moves, We See It: Go Beyond Static Discovery

Discover how continuous visibility helps you find dynamic assets before issues spread.

Connected Assets

Understand how every device, system, and service connects to power your business.

2025 ITAM Trends Report: Visibility, Confidence, and the Opportunity Ahead

See what IT, Ops, and Management leaders reveal about ITAM visibility and confidence.

WanAware Asset Inventory Management

Discover, map, and manage every connected asset — agentlessly. WanAware AIM delivers real-time inventory across IT, IoT, OT, cloud, SaaS, and telecom circuits.

Your Dashboards Are Green, But Users Can’t Use Your Service

Digital experience monitoring reveals what internal tools miss — why users fail at login or checkout even when dashboards look healthy.

WanAware Unveils Intelligent Observability Platform to Transform IT Infrastructure Management

WanAware has launched its next-generation intelligent observability platform, featuring the proprietary Knowledge Discovery Engine (KDE), to revolutionize IT infrastructure management.

Discover the Future of Intelligent Observability

In a world of increasing complexity, businesses need more than just visibility.

Focus Through Clarity - (Chapter 3)

Drowning in alerts? WanAware’s Knowledge Discovery Engine intelligently filters out the noise, delivering only the most critical, contextualized notifications.

Empowering the Energy Transition Through Intelligent Observability

Pioneer the global energy transformation with WanAware’s Intelligent Observability Platform, powered by our Knowledge Discovery Engine.

WanAware Explained: How WanAware Solves the Most Frequent and Difficult Issues in Technology

WanAware solves some of the most persistent and complex IT challenges that traditional observability tools fail to address.

Navigating the Transformation of the Automotive Industry

WanAware's Intelligent Observability Platform is transforming the automotive industry by addressing its most critical challenges.

WanAware Explained: Cybersecurity

WanAware is redefining cybersecurity with a proactive, intelligent approach to vulnerability detection and asset management.

Intelligent Observability for the Modern Utilities Grid

Discover how WanAware’s Intelligent Observability and Knowledge Discovery Engine (KDE) empower modern utilities to meet today’s challenges—integrating renewable energy.

WanAware Portal Demo Video

The WanAware platform is designed to deliver unparalleled observability, performance, availability, and security for every asset within your environment.

WanAware Reclaim Control Over Your Digital Future

Discover how WanAware empowers organizations to optimize performance, enhance security, and ensure unparalleled reliability across their networks.

WanAware and Solving the Internet Availability Problem

Maintaining seamless internet access is more complex than ever with the rise of connected assets like cloud services and SaaS platforms.

WanAware: Clarity, Control, Confidence

We are thrilled to announce the launch of WanAware, delivering transformative observability and monitoring solutions for enterprise-level systems.

Why Upload Your Connected Assets?

Discover why uploading your assets to WanAware is essential for complete IT visibility and security.

Why Your Alerts Are Failing—and How Actionable Observability Actually Tells You What to Do

What does your IT environment actually look like after implementing Asset Inventory Management (AIM) and intelligent observability?

What Makes WanAware Different

Welcome to WanAware

Meet WanAware: the next-generation Intelligent Observability platform powered by a groundbreaking Knowledge Discovery Engine

WanAware: The Knowledge Discovery Engine

Together, these layers transform raw data from connected assets (IT, IoT, OT, applications, and services) into meaningful insights, enhancing cybersecurity, performance, and availability.

WanAware for Network as a Service (NaaS) Providers

Explore how WanAware’s agentless network observability enhances NaaS providers’ visibility, performance, and security.

WanAware Explained: How WanAware Solves the Problem of Distributed Technology Sprawl

Modern enterprises face huge challenges managing diverse sites, IoT and OT devices, cloud systems, and a global workforce—all while dealing with a cybersecurity talent gap.

WanAware Explained: The Meaning of Intelligent Observability

WanAware is redefining observability for modern IT environments.

WanAware Explained: The Knowledge Discovery Engine

Dive into the world of WanAware’s Knowledge Discovery Engine (KDE) and see how it delivers real-time contextual intelligence across your connected infrastructure.

WanAware Asset Inventory Management (AIM)

WanAware AIM (Asset Intelligence & Monitoring) delivers continuous, agentless visibility into your global IT infrastructure.

WanAware Explained: Circuit Monitoring and Remediation

Say goodbye to outdated, reactive remediation methods. WanAware introduces proactive, purpose-built remediation designed to address specific industry use cases, starting with circuit monitoring

WanAware Asset Inventory Management (AIM)

Explore how WanAware's Asset Inventory Management (AIM) delivers comprehensive visibility into your IT infrastructure and connected assets.

Uncompromising Security - (Chapter 6)

Security isn’t just a feature—it's ingrained in the very core of WanAware.

Unified Visibility - (Chapter 1)

From on-premise servers and IoT devices to cloud applications and hybrid environments, WanAware delivers a single, comprehensive view of your entire digital landscape.

This is WanAware - (Intro)

In today’s hyper-connected world, businesses struggle to manage and secure an ever-expanding IT infrastructure.

The WanAware Story as told by the Founder Jeff Collins

In a world where observability often equates to overwhelming volumes of data, WanAware takes a different approach—cutting through the noise to deliver actionable insights that matter.

Predictive Capabilities - (Chapter 4)

WanAware doesn't just react; it anticipates.

From Blind Spots to Clarity: WanAware Portal Walkthrough

Step inside WanAware: the Intelligent Observability platform built to turn IT chaos into clarity.

Effortless Scalability - (Chapter 5)

WanAware scales seamlessly with your growing needs, providing a cost-effective solution that expands without complex integrations.

Elevate your HealthCare IT with WanAware

WanAware delivers intelligent observability designed to address the complex IT challenges of healthcare.

AI Connect - (Chapter 7)

Harness the power of your own AI. Integrate it with WanAware’s vast data collection capabilities, unlocking limitless possibilities for innovation and tailored insights.

A Novel Approach to Intelligent Observability for the Telecommunications Industry

Explore WanAware’s Intelligent Observability Platform, powered by our Knowledge Discovery Engine (KDE)—a transformative solution for telecom providers.

WanAware in the Financial Sector

The financial services industry faces unique challenges—cybersecurity threats, regulatory compliance, data privacy, and the demand for seamless digital experiences.

Agentless Architecture and Simplicity - (Chapter 2)

No more complex deployments or endless agent maintenance.

WanAware for Network as a Service (NaaS) Providers

Explore how WanAware’s agentless network observability enhances NaaS providers’ visibility, performance, and security.

WanAware Security

Your customers can't secure what they can't see — and accurate inventory is the foundation everything else depends on.

Relationship Discovery Engine

Your customers manage lists of assets. The RDE builds the map that makes every list — and every tool that depends on one — actually useful.

Knowledge discovery engine (KDE)

Your customers are managing dozens of alerts. The KDE tells them which one actually matters — and what to do next.

Availability Monitoring

When something goes down, your customers need to know what else it took with it — before the first phone call.

Asset Inventory Management (AIM)

One source of truth for every asset, from cloud to OT to the device no one remembers buying.

Performance Monitoring

Your customers feel it before they can explain it. Now you can show them exactly where it starts.

Availability Monitoring

When something goes down, your customers need to know what else it took with it — before the first phone call.

Will shadow AI get worse in 2026?

IT pros shine a little light on defensive strategies.

WanAware Survey Reveals Cyber Confidence Crisis as Organizations Overstate Readiness While Attackers Dwell Undetected For Months

WanAware released its 2025 Cyber Response & Resilience Study, revealing a widening disconnect between how prepared organizations believe they are for cybersecurity incidents and how they actually perform under real-world conditions.

103: The ITAM confidence gap (with WanAware's Jeff Collins)

In this episode, Dave interviews Jeff Collins, CEO of WanAware, about the company's recent ITAM survey.

Why Your Observability Strategy Should Start With SLOs

Learn why starting your observability strategy with service-level objectives (SLOs) simplifies data collection, reduces costs and aligns tech with business goals.

The day the cloud got foggy.

An AWS outage sparks speculation. An F5 exposure and breach raise patching and supply-chain concerns.

Ghost Assets Drain 25% of IT Budgets as ITAM Confidence Gap Widens

A new survey finds 95% of IT leaders trust asset data compared with 35% of business teams, with ghost assets wasting 25% of IT budgets and creating security risks.

83% of IT Managers Believe their Asset Data is Highly Accurate – Only 35% of the Business Agrees

New and interesting research from WanAware hits at the nub of the disconnect many IT Asset Managers might feel about the value they deliver.

‘Prepare for blackouts’: Miliband’s net zero revolution is a hacker’s dream

Laying out his vision for Great British Energy last year, Ed Miliband was upbeat about the UK’s green future, pledging to create a “secure energy system” to fuel homes with wind and solar power.

Generalist teams vs specialist tools -- the enterprise IT paradox [Q&A]

With hyperscalers better able to attract the best talent and headcount tight across the board, most enterprises are leaning heavily on generalist IT teams to manage their environments.

wanaware launches next-gen intelligent observability platform to redefine it infrastructure management

WanAware is proud to announce the launch of its advanced intelligent observability platform, including its proprietary Knowledge Discovery Engine (KDE), setting a new standard for managing IT infrastructure.

Weekend press: Water bosses exploiting bonus loophole to face crackdown

WanAware: Understanding Differentiators in Observability

Jeffrey Collins, CEO of WanAware, talked about the company’s asset management platform aimed at enhancing IT asset identification and management.

Wanaware launches observability platform to redefine IT infrastructure management

WanAware today has launched its intelligent observability platform, including its Knowledge Discovery Engine (KDE), to give organizations managing IT infrastructure the tools to address performance,

WanAware Takes Home ‘Network Testing & Assurance Leader’ Title at The Fast Mode Awards for Intelligent Observability Platform

WanAware, an innovator in intelligent observability, has been named Network Testing & Assurance Leader at The Fast Mode Awards 2025,

WanAware Releases Intelligent Observability Platform

WanAware announced the launch of its advanced intelligent observability platform, including its proprietary Knowledge Discovery Engine (KDE).

The Silent Crisis in Telecom: Billions Invested, But Visibility Remains a Blind Spot

Policymakers and regulators now have an opportunity to modernize telecom frameworks.

The Most Dangerous Cyber Risk Is the One Organizations Don’t See

Cybersecurity discussions tend to focus on the next exploit, the latest ransomware variant, or the newest AI-powered attack technique.

The Cybersecurity Talent Paradox

Al-Powered Cyber Platforms Are the Only Match For Next-Gen Attackers

Risky Bulletin: APTs go after the React2Shell vulnerability within hours

In other news: CISA Director nomination stalls again; NSA cuts 2,000 staff; Intellexa still active despite sanctions.

Risky Bulletin: NIST releases face-morphing detection guideline

In other news: Oracle CSO departs after 37 years; Europol offers reward for Qilin admins; UK drops Apple backdoor request.

Jeff Collins

Jeff Collins is the CEO of WanAware, has over 25 years of experience driving profitable growth by transforming brands, companies, and cultures.

IoT Growth and the Rising Challenge of Asset Management

Managing a complex digital ecosystem requires new strategies to handle interconnected devices, data and security risks

IoT Growth and the Rising Challenge of Asset Management

Managing a complex digital ecosystem requires new strategies to handle interconnected devices, data and security risks

How Ghost Assets Undermine Compliance and Integration in Healthcare

The second quarter of 2025 saw a modest rebound in hospital mergers and acquisitions (M&A), with Kaufman Hall reporting eight announced deals.

IT hiring managers share their favorite interview questions

Three pros share how to get a candidate to demonstrate their expertise.

How Automotive Cyberattacks Are Disrupting B2B Customer Experience

Breaches at Jaguar Land Rover and Stellantis have exposed the fragility of customer experience across the automotive supply chain

More Signal. Less Noise.

How AI is Unlocking Resilience in Dynamic IT Environments

Today, businesses depend on complex IT environments and infrastructures that must operate seamlessly across cloud environments, on-premises systems, and hybrid networks.

Five tips for configuring the guest wi-fi

Pros spoke to us about what to consider, including what to test and who’s a guest.

AI, 5G, and Fiber: The Telecom Infrastructure Boom No One’s Monitoring

The telecom industry is racing forward with record-breaking investments in AI, 5G, and fiber expansion.

80 percent of IT leaders overestimate cybersecurity readiness

A new study from WanAware shows a widening disconnect between how prepared organizations believe they are for cybersecurity incidents and how they actually perform under real-world conditions.

The Business and Finance of Healthcare in 2026

In 2025, hospitals focused on outpatient growth, cost containment, AI-driven efficiency,