Resource Center

Blog

Are Your IT Alerts Crying Wolf? The Problem with Alert Severity in Observability and Monitoring

Alerts every IT professional dreads seeing, but do we as professionals truly understand the context and severity behind these issues?

Blog

2025 Cloud Outages: What the Year’s Biggest Failures Taught Leaders

Cloud outage monitoring starts outside your boundary. See what AWS, Google Cloud, and Cloudflare failures in 2025 revealed for IT leaders.

Blog

WanAware Unveils Groundbreaking Platform to Revolutionize Enterprise Observability

AI infrastructure management gets harder as workloads grow. See how WanAware's Knowledge Discovery Engine delivers real-time visibility and proactive security.

Blog

How Hospitals Track Recalled Devices and Why It Still Takes Weeks

Hospitals use inventory systems and recall notices to track affected devices, but locating them is often slow and manual. Learn why and how real-time asset inventory changes response time.

Blog

Why IT Asset Visibility is Your Company's Strategic Edge

IT asset management ROI averages 428% over three years — but only when visibility is complete. See how ghost assets and shelfware add up.

Blog

Environment Visibility Is the Riskiest Assumption We Make

There’s a moment most senior technology leaders eventually experience, and it rarely happens during an outage.

Blog

Your Dashboards Are Green, But Users Can’t Use Your Service

Digital experience monitoring reveals what internal tools miss — why users fail at login or checkout even when dashboards look healthy.

Blog

A Never Ending Journey into the Cloud

The assumption that cloud migration is a singular, one-time event is both common and deeply flawed.

Blog

WanAware Unveils Groundbreaking Platform to Revolutionize Enterprise Observability

Jeff Collins, CEO of WanAware, commented, “The dilemma in the industry today is that there are tons of tools to observe IT infrastructure, but none of them allow a business to cut through the noise and data fatigue that comes with it.

Blog

When the Network Fails: How 2025 Telecom Outages Broke “Healthy” Applications

Network outage monitoring must go beyond your cloud edge. See how 2025 UK telecom outages broke apps with green dashboards — and what to do about it.

White Paper

WanAware Relationship Graph + Relationship Discovery Engine (RDE)

A technical deep dive into how WanAware's RDE builds, updates, and traverses dependency structure for cause isolation and blast radius reasoning.

White Paper

WanAware Cyber Response & Resilience Study

80% of organizations believe they contain breaches in hours. IBM says 60 days. WanAware's 2025 study reveals the confidence gap — and what's driving it.

White Paper

The Never-Stop Factory: Keeping Automotive Production Moving in a Software-Powered Plant

The line slows. Dashboards stay green. Automotive downtime now costs ~$38K per minute — and most of it is spent on diagnosis, not repair. Here's how to fix that.

White Paper

The Healthcare IT Visibility Gap

600 healthcare IT pros surveyed. 72% claim AI readiness. Only 26% have the observability to back it up. See what's driving the gap.

White Paper

The Asset Lifecycle You're Missing

Your CMDB tells you what was bought. Not what's running, what's changed, or what it's connected to. Here's why relationships define your real asset lifecycle.

White Paper

The 2025 Telecom Observability Benchmark Report

180 telecom leaders surveyed. $300B invested since 2018 — yet 62% can't see half their own infrastructure. The observability gap that's killing telecom ROI.

White Paper

Staying Ahead While Enabling Innovation: Intelligent Observability for Modern Telecom Providers

Telecom providers face 3 critical blind spots. See how intelligent observability stops alert overload, blast radius damage, and infrastructure chaos.

White Paper

Modern Asset Inventory: Your Smarter Starting Point for Performance, Uptime, and Security

Fewer than 40% of IT leaders trust their current inventory. See why static asset tools are failing modern infrastructure — and what to do about it.

White Paper

If It Moves, We See It: Go Beyond Static Discovery

Legacy tools scan 100 ports. WanAware scans 1,000+. See how continuous, context-rich asset discovery closes the gaps static inventories can't.

White Paper

ITAM Gaps Are Putting the Distributed Enterprise at Risk

53% of enterprises increased ITAM spend — yet only 15.2% can track over 75% of their assets. WanAware's survey reveals why investment isn't closing the gap.

White Paper

From Inventory to Impact: Know What's Connected and What It Affects

Your asset list can't answer the 3 most expensive questions in IT. See how a live Relationship Graph turns incident guesswork into fast, confident decisions.

White Paper

From Blind Spots to Resilience: Intelligent Observability for Modern Financial Services

CrowdStrike cost banking $1.15B. Equifax exposed 147M records. See how real-time dependency mapping stops financial blind spots before they cascade.

White Paper

From Blind Spots to Resilience: How Real-Time Asset and Relationship Mapping Protects the Modern Energy System

Energy blind spots triggered Colonial Pipeline and the 2003 Northeast Blackout. See how real-time asset and relationship mapping prevents the next one.

White Paper

Diagnosing Partial Outages Across Connected Systems

Partial outages are the hardest to diagnose — everything looks healthy, but the action fails. Learn a structured approach to find the first break fast.

White Paper

Connected Assets

IT, IoT, OT, applications, services, telecom circuits — and anything else with an IP or URL. Here's how WanAware defines and maps connected assets.

White Paper

Closing the Visibility Gap in Modern Healthcare IT

100M+ individuals breached in 2023. Healthcare's avg breach costs $10.93M — the highest of any industry. See how real-time asset visibility closes the gap.

White Paper

Closing the ITAM Confidence Gap: 2025 Survey Insights for IT Leaders

WanAware surveyed 600 IT and ops pros to reveal a sharp ITAM confidence gap: 95% of IT managers trust their data — only 24% of analysts do.

White Paper

Close the Gaps: Modern IP Control for a Dynamic, Distributed World

One overlooked IP brought down Capital One. A routine routing change grounded Azure for 90 minutes. See how live IP control closes the gaps before they cost you.

White Paper

WanAware Asset Inventory Management

Take control of your hybrid environment with complete asset visibility and discovery.

White Paper

The Asset Lifecycle You’re Missing

See why relationships—not static inventories—define your environment.

White Paper

Modern Asset Inventory: Your Smarter Starting Point for Performance, Uptime, and Security

Learn why static spreadsheets can’t keep up with modern infrastructure.

White Paper

If It Moves, We See It: Go Beyond Static Discovery

Discover how continuous visibility helps you find dynamic assets before issues spread.

White Paper

Connected Assets

Understand how every device, system, and service connects to power your business.

White Paper

2025 ITAM Trends Report: Visibility, Confidence, and the Opportunity Ahead

How organizations across IT, Ops, and Management view their current asset landscape—and where alignment can improve results.

White Paper

WanAware Asset Inventory Management

Discover, map, and manage every connected asset — agentlessly. WanAware AIM delivers real-time inventory across IT, IoT, OT, cloud, SaaS, and telecom circuits.

White Paper

Your Attack Surface Is Your Reliability Problem

Security and SRE work from different inventories — and lose hours proving basics under pressure. Here's what a shared current inventory changes.

White Paper

You Can't Modernize What You Can't See

Intelligent Asset Inventory for the Future Grid

White Paper

WanAware: Solutions Brief

Intelligent Observability for Actionable Insights.

Playbook

WanAware Unveils Intelligent Observability Platform to Transform IT Infrastructure Management

WanAware has launched its next-generation intelligent observability platform, featuring the proprietary Knowledge Discovery Engine (KDE), to revolutionize IT infrastructure management.

Video

Discover the Future of Intelligent Observability

In a world of increasing complexity, businesses need more than just visibility.

Video

Focus Through Clarity - (Chapter 3)

Drowning in alerts? WanAware’s Knowledge Discovery Engine intelligently filters out the noise, delivering only the most critical, contextualized notifications.

Video

Empowering the Energy Transition Through Intelligent Observability

Pioneer the global energy transformation with WanAware’s Intelligent Observability Platform, powered by our Knowledge Discovery Engine.

Video

WanAware Explained: How WanAware Solves the Most Frequent and Difficult Issues in Technology

WanAware solves some of the most persistent and complex IT challenges that traditional observability tools fail to address.

Video

Navigating the Transformation of the Automotive Industry

WanAware's Intelligent Observability Platform is transforming the automotive industry by addressing its most critical challenges.

Video

WanAware Explained: Cybersecurity

WanAware is redefining cybersecurity with a proactive, intelligent approach to vulnerability detection and asset management.

Video

Intelligent Observability for the Modern Utilities Grid

Discover how WanAware’s Intelligent Observability and Knowledge Discovery Engine (KDE) empower modern utilities to meet today’s challenges—integrating renewable energy.

Video

WanAware Portal Demo Video

The WanAware platform is designed to deliver unparalleled observability, performance, availability, and security for every asset within your environment.

Video

WanAware Reclaim Control Over Your Digital Future

Discover how WanAware empowers organizations to optimize performance, enhance security, and ensure unparalleled reliability across their networks.

Video

WanAware and Solving the Internet Availability Problem

Maintaining seamless internet access is more complex than ever with the rise of connected assets like cloud services and SaaS platforms.

Video

WanAware: Clarity, Control, Confidence

We are thrilled to announce the launch of WanAware, delivering transformative observability and monitoring solutions for enterprise-level systems.

Video

Why Upload Your Connected Assets?

Discover why uploading your assets to WanAware is essential for complete IT visibility and security.

Video

Why Your Alerts Are Failing—and How Actionable Observability Actually Tells You What to Do

What does your IT environment actually look like after implementing Asset Inventory Management (AIM) and intelligent observability?

Video

What Makes WanAware Different

Video

Welcome to WanAware

Meet WanAware: the next-generation Intelligent Observability platform powered by a groundbreaking Knowledge Discovery Engine

Video

WanAware: The Knowledge Discovery Engine

Together, these layers transform raw data from connected assets (IT, IoT, OT, applications, and services) into meaningful insights, enhancing cybersecurity, performance, and availability.

Video

WanAware for Network as a Service (NaaS) Providers

Explore how WanAware’s agentless network observability enhances NaaS providers’ visibility, performance, and security.

Video

WanAware Explained: How WanAware Solves the Problem of Distributed Technology Sprawl

Modern enterprises face huge challenges managing diverse sites, IoT and OT devices, cloud systems, and a global workforce—all while dealing with a cybersecurity talent gap.

Video

WanAware Explained: The Meaning of Intelligent Observability

WanAware is redefining observability for modern IT environments.

Video

WanAware Explained: The Knowledge Discovery Engine

Dive into the world of WanAware’s Knowledge Discovery Engine (KDE) and see how it delivers real-time contextual intelligence across your connected infrastructure.

Video

WanAware Asset Inventory Management (AIM)

WanAware AIM (Asset Intelligence & Monitoring) delivers continuous, agentless visibility into your global IT infrastructure.

Video

WanAware Explained: Circuit Monitoring and Remediation

Say goodbye to outdated, reactive remediation methods. WanAware introduces proactive, purpose-built remediation designed to address specific industry use cases, starting with circuit monitoring

Video

WanAware Asset Inventory Management (AIM)

Explore how WanAware's Asset Inventory Management (AIM) delivers comprehensive visibility into your IT infrastructure and connected assets.

Video

Uncompromising Security - (Chapter 6)

Security isn’t just a feature—it's ingrained in the very core of WanAware.

Video

Unified Visibility - (Chapter 1)

From on-premise servers and IoT devices to cloud applications and hybrid environments, WanAware delivers a single, comprehensive view of your entire digital landscape.

Video

This is WanAware - (Intro)

In today’s hyper-connected world, businesses struggle to manage and secure an ever-expanding IT infrastructure.

Video

The WanAware Story as told by the Founder Jeff Collins

In a world where observability often equates to overwhelming volumes of data, WanAware takes a different approach—cutting through the noise to deliver actionable insights that matter.

Video

Predictive Capabilities - (Chapter 4)

WanAware doesn't just react; it anticipates.

Video

From Blind Spots to Clarity: WanAware Portal Walkthrough

Step inside WanAware: the Intelligent Observability platform built to turn IT chaos into clarity.

Video

Effortless Scalability - (Chapter 5)

WanAware scales seamlessly with your growing needs, providing a cost-effective solution that expands without complex integrations.

Video

Elevate your HealthCare IT with WanAware

WanAware delivers intelligent observability designed to address the complex IT challenges of healthcare.

Video

AI Connect - (Chapter 7)

Harness the power of your own AI. Integrate it with WanAware’s vast data collection capabilities, unlocking limitless possibilities for innovation and tailored insights.

Video

A Novel Approach to Intelligent Observability for the Telecommunications Industry

Explore WanAware’s Intelligent Observability Platform, powered by our Knowledge Discovery Engine (KDE)—a transformative solution for telecom providers.

Video

WanAware in the Financial Sector

The financial services industry faces unique challenges—cybersecurity threats, regulatory compliance, data privacy, and the demand for seamless digital experiences.

Video

Agentless Architecture and Simplicity - (Chapter 2)

No more complex deployments or endless agent maintenance.

Video

WanAware for Network as a Service (NaaS) Providers

Explore how WanAware’s agentless network observability enhances NaaS providers’ visibility, performance, and security.

Press Mention

Will shadow AI get worse in 2026?

IT pros shine a little light on defensive strategies.

Press Mention

WanAware Survey Reveals Cyber Confidence Crisis as Organizations Overstate Readiness While Attackers Dwell Undetected For Months

WanAware released its 2025 Cyber Response & Resilience Study, revealing a widening disconnect between how prepared organizations believe they are for cybersecurity incidents and how they actually perform under real-world conditions.

Press Mention

103: The ITAM confidence gap (with WanAware's Jeff Collins)

In this episode, Dave interviews Jeff Collins, CEO of WanAware, about the company's recent ITAM survey.

Press Mention

Why Your Observability Strategy Should Start With SLOs

Learn why starting your observability strategy with service-level objectives (SLOs) simplifies data collection, reduces costs and aligns tech with business goals.

Press Mention

The day the cloud got foggy.

An AWS outage sparks speculation. An F5 exposure and breach raise patching and supply-chain concerns.

Press Mention

Ghost Assets Drain 25% of IT Budgets as ITAM Confidence Gap Widens

A new survey finds 95% of IT leaders trust asset data compared with 35% of business teams, with ghost assets wasting 25% of IT budgets and creating security risks.

Press Mention

83% of IT Managers Believe their Asset Data is Highly Accurate – Only 35% of the Business Agrees

New and interesting research from WanAware hits at the nub of the disconnect many IT Asset Managers might feel about the value they deliver.

Press Mention

‘Prepare for blackouts’: Miliband’s net zero revolution is a hacker’s dream

Laying out his vision for Great British Energy last year, Ed Miliband was upbeat about the UK’s green future, pledging to create a “secure energy system” to fuel homes with wind and solar power.

Press Mention

Generalist teams vs specialist tools -- the enterprise IT paradox [Q&A]

With hyperscalers better able to attract the best talent and headcount tight across the board, most enterprises are leaning heavily on generalist IT teams to manage their environments.

Press Mention

wanaware launches next-gen intelligent observability platform to redefine it infrastructure management

WanAware is proud to announce the launch of its advanced intelligent observability platform, including its proprietary Knowledge Discovery Engine (KDE), setting a new standard for managing IT infrastructure.

Press Mention

Weekend press: Water bosses exploiting bonus loophole to face crackdown

Press Mention

WanAware: Understanding Differentiators in Observability

Jeffrey Collins, CEO of WanAware, talked about the company’s asset management platform aimed at enhancing IT asset identification and management.

Press Mention

Wanaware launches observability platform to redefine IT infrastructure management

WanAware today has launched its intelligent observability platform, including its Knowledge Discovery Engine (KDE), to give organizations managing IT infrastructure the tools to address performance,

Press Mention

WanAware Takes Home ‘Network Testing & Assurance Leader’ Title at The Fast Mode Awards for Intelligent Observability Platform

WanAware, an innovator in intelligent observability, has been named Network Testing & Assurance Leader at The Fast Mode Awards 2025,

Press Mention

WanAware Releases Intelligent Observability Platform

WanAware announced the launch of its advanced intelligent observability platform, including its proprietary Knowledge Discovery Engine (KDE).

Press Mention

The Silent Crisis in Telecom: Billions Invested, But Visibility Remains a Blind Spot

Policymakers and regulators now have an opportunity to modernize telecom frameworks.

Press Mention

The Most Dangerous Cyber Risk Is the One Organizations Don’t See

Cybersecurity discussions tend to focus on the next exploit, the latest ransomware variant, or the newest AI-powered attack technique.

Press Mention

The Cybersecurity Talent Paradox

Al-Powered Cyber Platforms Are the Only Match For Next-Gen Attackers

Press Mention

Risky Bulletin: APTs go after the React2Shell vulnerability within hours

In other news: CISA Director nomination stalls again; NSA cuts 2,000 staff; Intellexa still active despite sanctions.

Press Mention

Risky Bulletin: NIST releases face-morphing detection guideline

In other news: Oracle CSO departs after 37 years; Europol offers reward for Qilin admins; UK drops Apple backdoor request.

Press Mention

Jeff Collins

Jeff Collins is the CEO of WanAware, has over 25 years of experience driving profitable growth by transforming brands, companies, and cultures.

Press Mention

IoT Growth and the Rising Challenge of Asset Management

Managing a complex digital ecosystem requires new strategies to handle interconnected devices, data and security risks

Press Mention

IoT Growth and the Rising Challenge of Asset Management

Managing a complex digital ecosystem requires new strategies to handle interconnected devices, data and security risks

Press Mention

How Ghost Assets Undermine Compliance and Integration in Healthcare

The second quarter of 2025 saw a modest rebound in hospital mergers and acquisitions (M&A), with Kaufman Hall reporting eight announced deals.

Press Mention

IT hiring managers share their favorite interview questions

Three pros share how to get a candidate to demonstrate their expertise.

Press Mention

How Automotive Cyberattacks Are Disrupting B2B Customer Experience

Breaches at Jaguar Land Rover and Stellantis have exposed the fragility of customer experience across the automotive supply chain

Press Mention

More Signal. Less Noise.

Press Mention

How AI is Unlocking Resilience in Dynamic IT Environments

Today, businesses depend on complex IT environments and infrastructures that must operate seamlessly across cloud environments, on-premises systems, and hybrid networks.

Press Mention

Five tips for configuring the guest wi-fi

Pros spoke to us about what to consider, including what to test and who’s a guest.

Press Mention

AI, 5G, and Fiber: The Telecom Infrastructure Boom No One’s Monitoring

The telecom industry is racing forward with record-breaking investments in AI, 5G, and fiber expansion.

Press Mention

80 percent of IT leaders overestimate cybersecurity readiness

A new study from WanAware shows a widening disconnect between how prepared organizations believe they are for cybersecurity incidents and how they actually perform under real-world conditions.